Business In Economy

Opening (1) and closing phrases (3) of business letter:

If you are writing to a	You open with	You close with
company	Dear Sir or Madam	Yours faithfully
woman (name known, married)	Dear Mrs Smith	Yours sincerely
woman (name known, single)	Dear Miss Smith	Yours sincerely
woman (name known, marital status not important)	Dear Ms Smith	Yours sincerely
man (name known)	Dear Mr Smith	Yours sincerely
friend of acquaintance	Dear John	Best wishes or All the best or Best regards

A body phrases(2):

It contains the main message and its main parts are:
1.beginning
2.main message
3.ending

1.Beginning

If you try to explain purpose, referring use:

We are writing to enquire about...
I am writing in connection with...
With reference to...
Further to...
With regard to...

You can begin by one of these phrases:

Thank you for your letter of... (date) - asking if /about... or enquiring about...
I have received your letter of... (date) - concerning... or enclosing... or in which you asked...

If you like to give a good news use:

I am delighted to inform you that...
I am pleased to tell you that...
I am happy to advise you that...

For giving bad news:

I regret to tell you that...
I am sorry to inform your that...

2.Main message

It may have different contents: it can request action or information, say what you can or cannot do and give reasons, give information or reply to a request for information, thank, make a complaint or apologise.

3.Ending

You can end the letter by one of these phrases:

Looking forward to hearing from you.
I look forward to receiving your order/ reply/ etc.
We are looking forward to meeting you.
I hope that this information will be of help to you.
Please feel free to contact me if you need any further information.
Please feel free to contact me if you have any further questions/ queries.